Hotel Felipe IV
( Nights)

Health and hygiene protocols

Hotel Felipe IV

Protocols in our facilities

  • All facilities are disinfected daily
  • You will find certified hand sanitiser dispensers throughout our establishments; their use is compulsory
  • Protective screens in customer service areas
  • The lifts can only be used by one person at a time or at most by 2 people who share the same room
  • Room keys will be disinfected before handing them over
  • Towels and bed linen are washed at high temperature
  • TV remote control and telephone are sterilised daily in all rooms
  • Remote controls are wrapped in plastic that will be changed regularly
  • Rooms will not be occupied for 24 hours after their last occupant has departed
Hotel Felipe IV

Protocols for guests

  • Wearing gloves and masks is compulsory
  • They will find hand sanitiser in the common areas
  • Insofar as possible, payments should be done by credit card
  • POS systems will be disinfected regularly
  • Only clients with advance booking will be attended
  • Guest’s shoes and luggage will be disinfected at the hotel entrance
  • Temperature checks at the entrance to our facilities
Hotel Felipe IV

Protocols for our employees

  • All members of staff know the new health and safety measures
  • Our staff will wear gloves and masks at all times
  • The staff will have their temperature taken daily
  • Daily control of the state of health of all employees
  • Reception staff will disinfect the counter every time they finish attending a client
Hotel Felipe IV

Catering protocols

  • The number of people will be controlled to avoid overcrowding